To make sure that your package will be delivered correctly and that you receive it within the deadlines we announce, please make sure that your address is properly registered and that it includes all the relevant and/or required information. The use of abbreviations, street numbers, building numbers or correct apartment and information on the routes (if applicable) is essential to ensure delivery in due time. We assume no responsibility for lost, lost or poorly delivered shipments If the address provided is incorrect or poorly entered at the time of purchase.

 

Processing time

All orders are subject to a separate processing time, with the exception of the time it is necessary for a shipment to reach the destination once it has been removed from our treatment center by the carrier. The processing and shipping period of orders is generally 2 to 3 working days after validation and payment of your order.

When it comes to payment by bank transfer, the order is processed upon receipt of the transfer.

When your order has been shipped, you will receive an email with the monitoring of your package. 

 

Shipping costs

Shipping costs are not refundable. If you refuse a shipment of nebuleuse you will be held responsible for the original shipping costs, plus the return costs of the package to our warehouses. This amount will be deducted from any credit issued.

Livraison offerte dès 300€

Livraison en 2 à 5 jours ouvrés en France Metropolitaine.